Terms & Conditions
A warm welcome from Nafisa Living.
At Nafisa Living, we believe that beauty is found in the quiet details of everyday life. Every piece is thoughtfully designed with intention and care, crafted to bring comfort, elegance, and meaning to the moments that matter most.
We are truly grateful for your trust and support. To ensure a smooth and enjoyable shopping experience, please take a moment to review the following Terms & Conditions.
Product Information
We strive to present every product as accurately as possible through our photographs, descriptions, and product details.
Please note that colours may appear slightly different depending on screen settings, lighting conditions, and device displays. Such variations are considered normal and do not affect the quality of the product.
Measurements provided on our website are approximate and may vary slightly due to the nature of the manufacturing process.
Product Availability
Our collections are often produced in limited quantities and are available while stocks last.
Although we make every effort to maintain accurate inventory records, there may be rare occasions when an item becomes unavailable after an order has been placed. Should this occur, we will contact you promptly and offer either an alternative product or a full refund.
Orders & Payment
Once your order has been placed and payment has been successfully confirmed, you will receive an order confirmation through the contact information provided during checkout.
Orders will be processed only after payment verification has been completed.
Nafisa Living reserves the right to cancel or refuse any order due to pricing errors, stock discrepancies, suspected fraudulent activity, or circumstances beyond our reasonable control.
Should a cancellation occur after payment has been received, a full refund will be issued.
Shipping & Delivery
Every order is carefully prepared before leaving our studio.
Estimated delivery times are provided as a guide and may vary depending on destination, courier operations, public holidays, weather conditions, or other unforeseen circumstances.
Once a parcel has been handed over to the courier service, delivery timelines and handling are managed by the respective shipping provider.
Returns & Exchanges
We genuinely hope you love every piece you receive from Nafisa Living.
If you receive a product with a manufacturing defect or an incorrect item due to our error, please contact us within 3 days of receiving your order.
To help us review your request, kindly provide:
Your order number
Clear photographs of the item
An uninterrupted unboxing video recorded from the moment the package is opened
Requests may not be approved if:
The product has been worn, washed, altered, or damaged after delivery
Original tags, packaging, or accessories are missing
Required supporting documentation cannot be provided
Please note that slight colour differences resulting from photography, lighting, or screen displays are not considered product defects..
Intellectual Property
All designs, artwork, illustrations, photographs, branding elements, text, and other content displayed on this website are the intellectual property of Nafisa Living.
These materials may not be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.
The purchase of any Nafisa Living product does not grant permission to reproduce, copy, modify, or commercially use any design, artwork, or pattern created by Nafisa Living.
Privacy
Your trust means a great deal to us.
Any personal information shared with Nafisa Living will be used solely for order processing, customer support, shipping arrangements, and communications related to your purchase.
We respect your privacy and do not sell or intentionally disclose personal information to third parties, except when required by law or necessary to fulfil your order.
Disclaimer
At Nafisa Living, we do our very best to ensure that all product images, descriptions, and information are presented as accurately as possible.
By placing an order with us, you acknowledge and accept that:
Product colours may appear slightly different due to variations in screen settings, lighting conditions, and device displays.
Pattern placement may vary slightly from one piece to another due to the cutting and production process, making each item uniquely its own.
Measurements provided are approximate and may have minor variations.
Delivery timelines are estimates and may be affected by courier operations, weather conditions, public holidays, or other circumstances beyond our control.
Product availability is subject to stock levels at the time of order confirmation.
These natural variations do not affect the quality, craftsmanship, or intended design of our products.
Updates to These Terms
As Nafisa Living continues to grow, we may update these Terms & Conditions from time to time.
Any changes will become effective immediately upon publication on our website.
A Final Note
Thank you for choosing Nafisa Living.
Every collection is thoughtfully created to accompany your everyday moments with grace, comfort, and meaning. We are truly grateful for your trust and support, and we hope each piece brings a little beauty to your day.
With gratitude and Love,
Nafisa Living
